To delete your account, please follow these steps: Open the "Settings" menu of the app. Scroll to the bottom and click on the "Delete account" button. You will then be prompted to type "Delete" to finalize the process. We'll miss you in the Hive! You're welcome back anytime. Discovery Swiping Can I go back if I swiped the wrong way? If you've accidentally swiped left, you can shake your phone to Backtrack on your last decision.
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Keep in mind you only get three Backtracks at a time. Each Backtrack you use is restored after 3 hours. Why am I seeing people from an area outside of my own? Bumble shows you people in or very close to your location. We don't want you to run out of people to swipe on!
Besides, who knows who you might find just a little farther away? Why did I run out of people to swipe on? If you run out of users to swipe on, try widening your search criteria to expand your Hive. Why can't I filter my search by distance? We don't want you to run out of users to swipe on!
While our user base is growing in some countries, we've temporarily removed the distance setting slider. Don't worry - new bees are joining the Hive daily. We'll bring the distance filter back soon! Matching and Messaging How does messaging work on Bumble? How can I extend a match? To extend an expiring connection, click on the expiring profile and choose the option to extend the match for an additional 24 hours.
If you are Boost member, you can extend as many matches as you want; non-paying members can only extend one match per day. You can't extend the same match more than once! Why can't I start a conversation with somebody I've swiped right on? Can I get an expired match back? Expired matches will appear in the app again, so don't worry - you'll get another chance to match with these users. You can also rematch with expired connections instantly with a subscription to Bumble Boost! Don't worry - there are plenty of bees in the Hive. How can I recover a deleted match? It's not possible to recover a match you've deleted.
To avoid accidentally deleting a match, Bumble asks you to verify that you want to delete a connection first! Why am I not receiving any matches? The more information you put into your profile, the more chances you have to find a match! You can add up to six photos to your profile and having more photos will increase your chances of receiving right-swipes. We'll let you in on a little secret: Higher quality photos always perform better.
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Premium Features What is Bumble Boost? Bumble Boost is one of our premium features. When you sign up for Bumble Boost, you can: See everyone who has right-swiped you 2. Extend your matches by 24 hours 3. Rematch with expired connections Learn how to sign up for Boost by clicking on the pixelated green circle in your Match Queue! How can I sign up for Bumble Boost? On your Connections screen, you'll see a gray question mark icon in the top right corner. Click on the icon and then choose the option to subscribe to Bumble Boost.
Alternatively, on the same screen you can click on the pixelated green circle containing a blurred photo. This represents the users that have swiped right on you!
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Click on this circle and you will be redirected to a subscriptions page for Boost, where you can sign up. Finally, you can click on on one of the silver circles you see around the photos of your expired connections. These are the expired matches that you missed! I've signed up for Bumble Boost. Where did all of the admirers in my Beeline go? Why isn't my Bumble Boost working? I don't see anyone in my Beeline. You may not have anything to see in your Beeline — yet! After signing up for Boost, your admirers will start populating in real-time.
Keep in mind that your Beeline will constantly be updating with your admirers based on your search criteria. It's asking me to pay again. Bumble Boost subcriptions are profile-specific.
If you've deleted your account and created a new one, your Boost subscription will not automatically transfer over to the new profile. Don't worry — our team can take care of this for you! Where are my expired connections? When you subscribe to Bumble Boost, you'll be able to rematch with your last five expired matches as well as any new expiring connections.
How can I cancel my Bumble Boost subscription through iTunes? If you would like to cancel your Bumble Boost subscription, follow these steps: Click on your Apple ID at the top of the screen. Click on View Apple ID. You might need to sign in or use Touch ID. Click on the subscription that you want to manage. If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID.
Use the options to manage your subscription. You can choose a different subscription offering, or click on "Cancel Subscription" to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle. If you've subscribed to Bumble Boost through Google Play and want to cancel your subscription, follow these steps: Open Google Play store 2. Go to "Account" under the Play store menu 3. Click on "Subscriptions" and you will see your active app subscriptions.
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Click on your Bumble subscription and then click "Cancel". How can I cancel Bumble Boost if I bought it with my credit card? If you're an Android user and have subscribed to Bumble Boost using your credit card, follow these steps to cancel 1. Tap the menu icon at the top left of the app 2. Tap on the Bumble Boost section just underneath your profile photo 3.
Choose "Manage your subscription" 4. Use the option on-screen to cancel You'll still be able to use your subscription until its expiration date! I'm not happy with my Bumble Boost subscription. How can I get a refund? As stated in our Terms and Conditions, any purchases made in the Bumble app are non-refundable.
What are Bumble Coins? Privacy and Safety Are there any rules? Please, check our Guidelines and Terms and Conditions to make sure you play safely and responsibly! How can I report someone? To report someone on Bumble, please follow these steps: On the user's profile, scroll to the bottom and click on the "Block and Report" button 2.
Choose one of the report reasons and include any additional comments for our moderation team 3.
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Tap "Submit report" You can also report a user from the Conversations menu: From your conversation, tap on the 3 dots in the top right hand corner 2. Be sure to specify the reason for the report. Once we receive the report, we'll review it ASAP. How can I report a fake profile? If you come across a profile that you believe is fake, follow these steps to report it: On the user's profile, scroll to the bottom and select the "Block and Report" option 2.
Choose "Stolen photo" as your report reason and include any additional comments for our moderation team 3. Tap "Submit report" If you have already matched and started a conversation with a user that you'd like to report, the proccess will be a little bit different 1.